Privacy policy

Privacy Policy (GDPR Compliant) – Locawork

Last updated: 03. janaury 2026

Locawork (“we”, “us”, “our”) operates the Locawork mobile application and related services (the “Service”). We are committed to protecting your personal data and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The data controller responsible for your personal data is:

Company name: Locawork
E-mail: info@locawork.ee
Registered location: European Union

If required by law, a Data Protection Officer (DPO) will be appointed and contact details will be provided.

2. Personal Data We Collect

We process the following categories of personal data:

2.1 Identity and Contact Data

  • Name and surname

  • Email address

  • Phone number

  • Username and account credentials

  • Company or employer association

2.2 Location Data

  • Real-time or approximate geographic location

  • Delivery start and end locations

Location data is processed only when necessary for job assignment and service functionality and only with your consent.

2.3 Technical and Usage Data

  • IP address

  • Device type, OS version

  • App interaction data

  • Error logs and diagnostics

3. Lawful Basis for Processing

Under GDPR, we process personal data based on the following lawful grounds:

  • Contractual necessity – to provide and manage the Locawork service

  • Consent – for location data, notifications, and optional features

  • Legitimate interests – to improve security, performance, and service quality

  • Legal obligation – to comply with applicable laws

You may withdraw consent at any time through app settings or by contacting us.

4. Purpose of Processing

We process your data to:

  • Create and manage user accounts

  • Assign and coordinate jobs and deliveries

  • Enable communication between users, companies, and carriers

  • Send service-related notifications

  • Improve app functionality and security

  • Meet legal and regulatory requirements

5. Data Sharing and Recipients

Your personal data may be shared with:

  • Employers, carriers, or companies involved in job assignments

  • IT service providers (hosting, notifications, analytics)

  • Authorities when legally required

All recipients process data under data processing agreements and comply with GDPR.

We do not sell personal data.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:

  • EU Standard Contractual Clauses

  • GDPR-approved adequacy decisions

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service

  • Fulfill contractual and legal obligations

  • Resolve disputes

When no longer required, data is securely deleted or anonymized.

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with your local Data Protection Authority (DPA).

9. Data Security

We implement appropriate technical and organizational measures, including:

  • Encrypted connections

  • Secure authentication

  • Limited access controls

Despite these measures, no system is completely secure.

10. Children’s Data

Locawork is not intended for individuals under 16 years of age. We do not knowingly collect children’s personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the app or website.

12. Contact Information

For privacy-related questions or GDPR requests, contact us at:

E-mail: info@locawork.ee

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